Under the supervision of the Provider Enrollment Supervisor, this position will be responsible for the day-to-day oversight of the Provider Enrollment Analysts and their timely review, investigation, enrollment, and updating of provider applications received in the department. The position must maintain the quality, production, and timeliness standard of the account and client. The Provider Enrollment Team Lead is also expected to keep current with all policies and procedures related to the enrollment process and of the specific functions assigned to the position.
Responsibilities:
• Review enrollment / update provider enrollment types and related documents of team members
• Complete daily review of paper and portal inventory levels, individual analyst’s inventory level/documents, aging of each analyst’s inventory.
• Review, update, and monitor WFM as needed to assign work to the analysts.
• Help resolve problems and enhance communication efforts with the analysts.
• Responsible for communication/collaboration with both internal and external customers.

Job Specific Skills/Functions:
• High school diploma. Some college preferred.
• Previous provider enrollment processing experience with a Medicare and/or Medicaid related organization is preferred.
• Demonstrated experience and knowledge of transaction/inventory management to meet client requirements and processing times.
• Demonstrated experience in quality improvement, personal empowerment, diversity, and teamwork.
• Complete multiple tasks proficiently (i.e., research, analyze, and successfully resolve complex issues)