GENERAL FUNCTION:

As a member of an agile squad, responsible for implementing new features and enabling capabilities using modern software engineering tools and practices. Adheres to practices and standards, set by communities of practice, and contributes to a culture of continuous improvement. Shares responsibility and accountability for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Doing the right thing for customers and colleagues ensures that actions and behaviors drive a positive customer experience.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


SUPERVISORY RESPONSIBILITIES: None



Responsibilities:

Monitoring and tuning alerts in Dynatrace, Splunk or CloudWatch
Monitoring and tuning Splunk dashboards
Recovering compute clusters in AWS or datacenter JVM via Terraform
Adjusting firewall/networking configurations via ServiceNow
Providing break/fix support for identity configurations in OAuth and SAML
Modifying identity configurations in OAuth and SAML
Tuning integration and regression testing in PyTest




Technology Stack:

We are looking for someone with experience in the identity products and capable of performing operational support. Overall the team will need to maintain continuous uptime and provide break-fix/triage support for a hybrid hosted identity platform.

AWS CLI
AWS EC2
AWS ECS
AWS Lambda
JVM
Pingfederate
OAuth/OIDC
SAML
Splunk
Dynatrace
ServiceNow
Terraform
Packer
Jenkins
Hashicorp Vault
Pytest/Python familiarity